We all need people who will give us feedback. That’s how we improve.”
– Bill Gates
It takes humility to seek feedback, It takes wisdom to understand it, analyze it and appropriately act on it.
— Stephen Covey
Before we move on to how to give and receive feedback, first we must understand what is feedback.
Feedback is communication of information about behavior or performance in a way that enables receivers to use it to their advantage and benefit.
Broadly feedback is classified in three types:
- Positive: affirming comments about past behavior. Focuses on behavior that was successful and should be continued.
- Negative: describes a perceived negative behavior, without proposing a resolution.
- Constructive: highlights how a person could do better next time; needs to be delivered sensitively.
How to give Feedback:
Here is the simple yet very effective and proven methods of developing social skills:
— Learn people’s name :- We feel really good if in the second meeting people remember our name and address us with our name. Remembering the name of the person is very important thing.
— Encourage others to talk about themselves:- When you speak, you say what you know, but when you listen you will definitely learn something new.
— Interrupt less:- The best appreciation we can give a person is ‘attentive and interesting listening’. So be a Good Listener.
— Ask questions where people can answer much more than simple “Yes” or “No”
— listen with intent to learn and understand:- we often listen to reply not to understand, but if we listen to understand we can develop good relationship.
— promote others good work :– So if you like this post you can share this and drop your favorite post in comment section so that I can read your post.
All Communication problems are due to the reason that we do not listen to UNDERSTAND. we listen to REPLY..!!!