How to give and receive feedback… Part 1…

Feedback

We all need people who will give us feedback. That’s how we improve.”

– Bill Gates

It takes humility to seek feedback, It takes wisdom to understand it, analyze it and appropriately act on it.

— Stephen Covey

Before we move on to how to give and receive feedback, first we must understand what is feedback.

Feedback is communication of information about behavior or performance in a way that enables receivers to use it to their advantage and benefit.

Broadly feedback is classified in three types:

  1. Positive: affirming comments about past behavior. Focuses on behavior that was successful and should be continued.
  2. Negative: describes a perceived negative behavior, without proposing a resolution.
  3. Constructive: highlights how a person could do better next time; needs to be delivered sensitively.

How to give Feedback:

Give my feedback to me, not to others, I don’t have any branches.

Tips for giving Feedback:

  • Feedback should always be given to concern person only.
  • Give positive feedback.
  • Avoid Negative feedback, instead give constructive feedback.
  • Appreciate in public, but criticism should be in private.
  • Be aware of your body language.
  • Be specific when recalling a situation
  • Acknowledge the impact of behavior on you.
  • Don’t judge the person.
  • Offer suggestion for change.
  • Feedback should be helpful to receiver.
  • Focus on the situation not on the person.
  • Give recommendation on how to improve.
  • Don’t make assumptions.

We will discuss the most important part of feedback i.e. receiving feedback in next post… Here is the link

Part 2

© All rights Reserved

Manish Malu 2018

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